What a performance!

Tenants of social housing should now be able to 'scrutinise' the performance of their landlord organisations.

How is this working? Here are some housing websites with examples of performance information.

Easy to find?

These sites make it easy to find performance information from the front page. Look for the link from the front page and see what you think of the information.

Stockport Homes

Sadeh Lock

Berneslai

Metropolitan Housing Trust

Easy to understand?

Erimus Housing - Look at the range of performance indicators - is anything especially helpful in understanding how this Association is doing?

Wolverhampton Homes - the performance information is connected to the national standards. How useful do you think this is?

Solihull Community Housing - A report with 'headlines' and performance indicators

Salix Homes - Click on the 'Benchmarking' link to see an example of benchmarking using Housemark

New Fylde Housing (Progress Group) - explains where performance is short of target

Twin Valleys - Performance information on repairs: found under 'reporting a repair'

Relevant to tenants?

Crawley Housing - A new set of measurements 'chosen by tenants' to check on this Council's results.

Wrekin Housing Trust - Information is available separately for different topics and then together for 'all performance.'

Information in reports to tenants

Ashton Pioneer

Homes for Islington

A2 dominion - see how this landlord shows how it spends money from the rents

Information in reports to scrutiny panels

Aspire housing

Produced by Paul Lusk for Burkitt Vernelle scrutiny panel training at the National
Communities Resource Centre, Trafford Hall.