Rachel abd Louise's guide to finding performance information in housing organisations |
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What a performance! |
Performance information for tenant scrutiny: National Communities Resource Centre - course on 2nd-4th March 2015 |
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We looked for performance information on the websites of the housing providers represented on this course.Peaks and Plains publishes up to date performance information (PI) along with a 'glossary' explaining these indicatorsRiversmead HA says what it will monitor. A link to 'how we are performing' was not working but there is PI in the annual report to tenantsLincoln city council publishes housing service standards but we could not find any performance information against these standardsVillages HA's published performance information goes up to April 2011.Green Vale Homes' published PI goes up to April 2013North West Leicestershire includes housing in its performance reports to cabinet, but we couldn't find any separate housing PI for residents |
Previous courses (links may have expired on older dates):
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Click here to return to What a performance homepage |
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Produced by Paul Lusk for Burkitt Vernelle scrutiny panel training at the National |